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- Webinar DVD's and CD's:
Dealing with Difficult People: How to Increase Productivity in Your Agency
Webinar Recording Price: 199.00 (U.S. Dollars) -
SUMMARY
Bad employee behavior is something that can destroy productivity, decrease employee morale and suck the life out of you as a manager. How can you overcome these issues in the public sector and work with the people who you cannot just throw out the door? Join us for this 60-minute webinar where you and your colleagues will discover:
- Reliable strategies for handling any type of bad behavior
- Techniques to solve the issues surrounding absenteeism & tardiness
- What you should & shouldn't say: Curb bad behavior with key phrases
- Strategies to handle other issues: Gossip, dress code & social media
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PROGRAM BENEFITS
This 60-minute webinar will help guide you on how to deal with difficult and bad employee behaviors in the public sector.
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PROGRAM HIGHLIGHTS
- Bad Attitude Misconceptions: Strategies to Dissipate the Poison Apples
- How to overcome attitude amongst your employees & change their outlooks
- Habitual procrastinators: Ways to change the behavior of lazy employees
- Use of social media: When is it enough & policies that should be in place
- How to Efficiently Handle the Excuses You Hear Every Day
- What to do with the "rule breakers:" Techniques when you can't fire them
- Discipline in the public sector: How to handle a difficult conversation
- How to help employees deal with workplace change & stress successfully
- Dress Codes & Gossip in the Government Agency: Policies to Address
- How to address awkward issues with dress code & hygiene
- What to do when your work place becomes a high school gossip ring
- Employee protection under the ADA: What this means for you?
- Live question and answer session - Have your specific bad behavior handling questions answered!
- Bad Attitude Misconceptions: Strategies to Dissipate the Poison Apples
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SPEAKER
Carol Hacker, is recognized as a leading authority on reducing turnover, increasing productivity and boosting morale. Her background includes:
- Founder and President of Hacker and Associates - a prestigious management consulting and seminar company
- Over 25 years delivering high-impact leadership solutions to the federal government, state, county and local governments as well as companies such as IBM, Turner Broadcasting System, American Airlines, GE, Atlanta Braves and CNN
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HRCI CREDIT
This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
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PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
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PRICING
$199.00 for audio conference recording (CD or DVD) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. If you should have any concerns, comments, or refund requests with this conference, please contact our customer service representatives at 800-964-6033. Audio recordings will be received approximately three weeks after the live conference.
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