Dealing with Difficult Conversations: Ways to Increase Productivity at Your Agency
Live Webinar Recording
Recording Price: $199.00
(Includes Proprietary Materials)
Dealing with difficult conversations in the workplace is an inevitable task that management cannot avoid. How can you tackle awkward conversations with your employees to improve efficiency of your agency and team? Join us for a 60-minute, interactive webinar and discover:
Easy steps to plan, prepare & confront difficult conversations
How supervisors can provide constructive criticism with ease
The lost art of confronting problems - directly & professionally
Ways to maintain positive & productive employee morale
Prepare for Your Conversation: Identify & Understand the Problem
How to deal with attitudes, egos and other problem areas
3-step model to identify which issues are worth confronting
Stay cool under fire: Pointers to keep emotion out of your conversation
Strategies for Government Supervisors: Tips for a Successful Conversation
Solution-focused strategies to respond to bad behavior
Criticize without trampling egos: The do's and don'ts
Keep disagreements from escalating into arguments
Ways to Encourage Open-Communication in Govt. Agencies
Specific follow-up techniques to change negative behavior
Resolve conflict and still maintain a positive relationship
Stop gossip & negativity: Clean up the potential backlash
Live Question & Answer Session - Have your Questions Answered by an Expert!
About The Speaker
Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:
Pamela has presented over 800 presentations to more than 135,000 people in seven countries.
She has worked with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies. Here is a partial list: Lockheed Martin, Allstate Insurance, Sony, The United Way and NASA.
She is specifically known for her programs that take participants beyond theory to hands-on application for immediate results
This live, interactive webinar will provide you with hands-on approaches to help government supervisors plan and prepare for difficult employee conversations.