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- Audio Conference DVD's and CD's:
Government Leadership: Conquer Conflict to Get Better Workplace Results
Audio Conference Recording Price: 199.00 -
SUMMARY
Today's economy is causing dramatic changes in the workplace - increasing conflict, stress, concern, and tension. Putting yourself in the driver's seat of recognizing and reducing conflict will not only provide a happy work environment, but a productive one as well. In this 60-minute audio conference you and your colleagues will discover how to:
- Identify and resolve conflict in its early stages
- Implement "Action Tools" that gets results
- Overcome Listening Blocks, Barriers, & Interferences
- Implement a Performance Matrix to prevent future problems
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PROGRAM BENEFITS
This practical 60-minute, audio conference will provide you and your colleagues with solutions to overcome the spiraling effects of new budget constraints.
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PROGRAM HIGHLIGHTS
- Conflict Management: What You Need to Know Now
- Learn the top 3 sources of conflict - and how to handle them
- How to keep control - while others are losing it
- How to take complaining and blaming to problem solving
- Must Have Action Tools & How to Implement Them
- How to think calm, cool, collected, & confident
- Identifying your triggers, weak spots, & expectations
- Establishing a negotiation plan (The 5 questions)
- The Performance Matrix: How to Prevent Future Problems
- How to avoid "well-intended" mistakes that escalate conflict
- How to make sure "you" are not part of the problem
- How to create an action plan that will move your team forward
- Bonus Materials - Exclusively for Attendees
- Conflict Management Checklist
- Script of questions and phrases to stimulate problem solving and accountability
- Top 10 Well Intentioned mistakes (and what to do about them)
- Live question and answer session - Have your specific conflict questions answered
- Conflict Management: What You Need to Know Now
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SPEAKER
Carol Bowser is recognized as a leading expert in managing workplace conflict. Her background includes:
- President of Conflict Management Strategies - an organization specialized in providing employees with the skills to effectively manage workplace conflict.
- Mediated hundreds of cases in her 14 years career. The United States Equal Employment Opportunity Commission regularly hires Ms. Bowser as a mediator]
- Highly reviewed speaker and trainer on the topic of managing workplace conflict - where she has proven herself to create sustainable change and high functioning workplaces
- Check out the website www.managingconflict.com for Carol's upcoming speaking events!
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PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
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PRICING
$199.00 for audio conference recording (CD or DVD) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. Audio recordings will be received approximately three weeks after the live conference.
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- Audio Conference DVD's and CD's:
